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Vision & Outcomes
Every Tamaiti Deserves the Best Outcomes
The strongest futures begin with tamariki becoming all they can be.
That's why everything we do is guided by these pou, ensuring tamariki remain at the centre of every service, partnership and decision.
Puāwai
Loved, Safe, and Nurtured
Every tamaiti deserves to grow up feeling loved, culturally connected, safe from harm, and supported to thrive in nurturing homes, whānau, and communities.
Oranga
Having What They Need
Every tamaiti should have access to safe housing, nutritious kai, meaningful opportunities, and the support they need to participate fully in life and pursue their aspirations.
Whakatupu
Learning and Developing
Every tamaiti should be supported to learn, grow, and develop confidence in who they are, building the skills, knowledge, and leadership needed to shape their future.
Waiora
Happy and Healthy
Every tamaiti should thrive physically, mentally, emotionally, spiritually, and culturally, experiencing wellbeing, belonging, resilience, and hope.
Our Tamariki Gallery
Because Every Tamaiti Deserves to Be Seen, Celebrated and Supported
Follow our journey and see more smiles, stories and celebrations on our social media channels.
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F.A.Q.
Frequently Asked Questions
Find answers to common questions about our services, referrals and how we support tamariki and whānau.
Who is Tamariki Tū Tamariki Ora?
Tamariki Tū Tamariki Ora is a kaupapa driven organisation dedicated to supporting tamariki, rangatahi and whānau to thrive. We work alongside families and communities to provide the right support at the right time, helping create brighter futures for every tamaiti.
Who can access your services?
Our services are available to tamariki, rangatahi and whānau who meet the eligibility criteria for each programme. If you are unsure whether a service is right for you, please get in touch and our team will help guide you.
Do your services cost anything?
No. Our services are provided free of charge to eligible tamariki, rangatahi and whānau.
How do I make a referral?
You can complete our online referral form through our website or contact our team directly. We will guide you through the process and ensure your referral reaches the right service.
Can I refer myself or my whānau?
Yes. We welcome self referrals as well as referrals from whānau, schools, health providers, community organisations and other agencies.
What happens after I submit a referral?
Once we receive your referral, our team will review the information and contact you as soon as possible. We will discuss your needs and connect you with the most appropriate service or support.
I'm not sure which service I need. Can I still contact you?
Absolutely. You do not need to know which service is right for you before reaching out. Our team will listen to your situation and help determine the best pathway for you and your whānau.
Is my information kept confidential?
Yes. We treat your personal information with care and confidentiality. Information is only shared where appropriate, with your consent, or where required by law to help keep tamariki safe.
Will contacting Tamariki Tū Tamariki Ora automatically involve Oranga Tamariki?
No. Contacting us or accessing our services does not automatically involve Oranga Tamariki. Our focus is on working alongside tamariki and whānau to provide support that strengthens wellbeing and helps achieve positive outcomes.
How can I get in touch if I'm not sure where to start?
You can call us, send us an email, complete our online enquiry form or submit a referral through our website. Whatever your situation, our team is here to listen, answer your questions and help you take the next step.
Can a tamaiti or whānau access more than one service?
Yes. A tamaiti or whānau can access more than one TTTO service at the same time, where appropriate, based on their individual needs and circumstances.
How do I make a complaint?
We welcome the opportunity to hear and respond to any concerns you may have about your experience with Tamariki Tū Tamariki Ora.
If you would like to raise a concern or make a complaint, you can speak directly with your kaimahi, contact our administration team by phone, or complete our Contact Us form and select Complaint under Feedback.
Your complaint will be treated respectfully and confidentially and passed to the appropriate person to follow up with you. Making a complaint will not affect the services or support you or your whānau receive from us.
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